Promotion of Diversity and Inclusion

Why It Matters to Us

The ARCS Group believes that creating workplaces where diverse employees can fully demonstrate their abilities enables sustainable corporate growth and allows us to respond quickly and effectively to changing employment conditions and diversifying customer needs. Flexible work arrangements also serve as an effective measure against labor shortages. Through our Diversity Promotion Project, we support women’s advancement, encourage men’s childcare leave, and actively hire foreign nationals to build an inclusive environment.

The Social Impact We Seek

The ARCS Group employs over 30,000 people, full-time, part-time, and temporary employees, and we recognize that changes in our work styles can influence regional employment practices. To promote flexible work styles, we offer half-day paid leave and shorter working hours for childcare and family caregiving, while also advancing DX and productivity initiatives. To foster diversity, we set KPIs for women’s advancement, establish systems for accepting foreign technical interns, and promote awareness through the Diversity Promotion Project to encourage mutual understanding among employees.

Specific Initiatives

Previous Initiatives
  • Support for capacity development through position- and level-based training, along with ongoing appointments of women to management roles
  • Creation of workplaces where diverse employees can work stably, regardless of age or disability, through tailored job assignments and improved work environments
  • Establishment of the ARCS Group Basic Policy on Customer Harassment and development of a secure work environment through internal communication and consultation systems
Next Actions
  • Early identification of women with management potential, provision of practical opportunities, disclosure of the number of women in management positions at each group company, and continuous monitoring of progress
  • Fostering of ongoing awareness through internal communications and establishment of a workplace culture where all people can work lively and in their own way
  • Advancement of on-site response capabilities through the creation of a manual based on the Basic Policy on Customer Harassment and improvement of employee training

CASE1 Creating Environments Where Every Employee Can Work Confidently

We have established the ARCS Group Basic Policy on Customer Harassment and are promoting initiatives to ensure employees can work with peace of mind. Group-wide efforts include internal awareness campaigns and the establishment of consultation systems to support stores. Moving forward, we will conduct ongoing training programs to reinforce these practices.

ARCS Group customer harassment prevention poster

CASE2 Creating Workplaces Where Diverse Talent Can Thrive

The ARCS Group works to build environments where everyone can demonstrate their abilities regardless of gender or life stage. We provide job-level training, promote women into management positions, and encourage men to take childcare leave. As of February 28, 2025, women made up 7.3% of management roles, showing progress in developing
future leaders and advancing diversity.

Poster promoting childcare leave

  1. Sustainability
    1. Materiality Formulation Process
    2. Consideration for the Environment
    3. Living in Harmony with Communities
    4. Contribution to Customers’ Enriched Lives
    5. Promotion of Diversity and Inclusion
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