Corporate/Group Information

President’s
Message Group
Philosophy Group Management Policy Group Code
of Conduct Corporate
Statement Origin of the
company name Symbol List of Group Companies

Chairman’s Message

Since our founding in November 2002, the ARCS Group has been operating in Hokkaido, the Tohoku region, and northern Kanto as a distribution group centered on food supermarkets that are closely tied to local communities, under the group management policy known as “Yatsugatake Mountain Range Management.” As of the end of May 2025, we operate 374 stores through 10 food supermarket companies and one affiliated business company.

The business environment surrounding our company remains uncertain, with continued price increases, a downward trend in real wages, a strong consumer tendency toward saving, and uncertainty regarding trade policies originating from the United States.
In the food supermarket industry, while industry restructuring has become more active, the business environment has continued to become more severe due to rising electricity costs, construction material prices, labor costs, and other factors.

Under these circumstances, our company has established the following New Year’s Policy for 2025:
“Amid continued inflation, we will overcome the challenges of rising wages and prices through productivity improvement and devote all our efforts to realizing a virtuous cycle.”
Although competition across industries and business formats is becoming increasingly intense, for the benefit of our customers, the ARCS Group will continue to grow by differentiating itself from rival stores through further implementation of low-cost management, strengthened pricing policies, and an expanded product lineup emphasizing freshness and quality.

Improving productivity is essential to overcoming the challenges posed by rising wages and prices. As a lifeline for local communities, we will continue to provide valuable products and services at prices acceptable to both customers and businesses, and we will make every effort to realize a virtuous cycle for all stakeholders.

ARCS Group Philosophy

ARCS Group is a lifeline for each community. We contribute to enriched lives
by providing valuable merchandise and services at low prices.

As a basic approach to clarify in which areas we should fulfill our social mission, the ARCS Group philosophy, which is shared by all group companies, is to “contribute to enriched lives by providing valuable merchandise and services at low prices as a lifeline for each community.” The term “lifeline” usually refers to the social network systems (electricity, gas, water, etc.) for the basis of life, the food distribution is also an important social infrastructure for sustaining life.

Group Management Policy

The ARCS Group is an aggregation of various companies. We share the same fundamental philosophy, and each group company also has its own culture. Therefore, it is essential to have a basic philosophy in order to conduct unified actions and activities as a group, and we have established the management policy as shown on the right.

1.Customer-first policy
2.Yatsugatake Mountain Range Management
3.Sound management and steady growth
4.Pursuit of low price through lean management
5.Disclosure and compliance

Group Code of Conduct／Arcs Way

In order to embody the Group Philosophy and the Group Management Policy, we have established the Arcs Way, a set of action guidelines. We believe that the group philosophy can be put into practice by each employee acting on the premise of the code of conduct.

Group Code of Conduct／Arcs Way
We are,

1. Think and act for our customers.
We always think of our customers and act to their satisfaction.

2. Make decisions based on what is right rather than profitable
We always comply with laws, regulations, and social norms, and conduct with the highest ethical standards.

3. Contribute to safe, secure, and comfortable living
We always contribute to the community by providing safe and secure goods and services.

4. Respect and deal with each other with integrity
We always treat our shareholders, suppliers, employees and families with respect and integrity.

5. Think independently and challenge ourselves to realize our dreams
We always strive to realize our dreams while thinking and acting for ourselves and feeling the joy of working.

Corporate Statement

Our corporate statement “Bridge on the Rich Land for Your Life” expresses our fundamental concept of what we are. This is based on our concept to build dominant networks in each region of Japan and provide fresh, safe, and secure food products to customers, and serve as a bridge between production areas and customers, as well as a bridge among local companies with the same aspirations and in doing so be a receptacle to compete with major retail companies.

Origin of the company name

ARCS comes from “arc.” Each company draws a strong arc and creates a large circle (ARCS). It means contributing to the local community. ARCS also consists of the initials of Always, Rising, Community, and Service. Each letter has the following meanings.

Always
We always prepare what you need at your fingertips.
The ARCS Group always wishes to be close partners to our customers.

Rising
We are working on various innovations to contribute to our customers’ more affluent lifestyles.
Your smiles bring us joy of work.

Community
We are always committed to providing safe and secure merchandise and services for the local community.

Service
We strive to make decisions by doing the right thing rather than profit from the customer's point of view. Our employees continue to get customer service training.

Symbol

Abstract image of the sun and shining stars. The group symbol of the ARCS expresses the connection between the Group and our customers, and symbolizes our challenge toward the future.The symbol colors are:●RED＝Sun＝Life ●YELLOW＝Star＝Happiness