Corporate/Group Information

President’s
Message Group
Philosophy Group Management Policy Group Code
of Conduct Corporate
Statement Origin of the
company name Symbol List of Group Companies

President’s Message

The ARCS Group, since its inception in November 2002 with our business management policy “Yatsugatake Mountain Range Management" has been steadily developping as local community-oriented retail network, primarily based on food supermarkets, in the Hokkaido, Tohoku region, and North Kanto regions of Japan. As of the end of May 2022, we operate 375 stores through ten food supermarket companies and one peripheral business.
The business environment surrounding our company has been uncertain, marked by global concerns such as climate change, restrictions on social and economic activities by the worldwide spread of the novel coronavirus, and adding geopolitical risks like the Ukraine situation affecting supply chains.
Amidst these uncertain circumstances of our country, as a lifeline keeper for each community, put a priority to the safety and health of our customers and employees during the COVID-19 pandemic. To achieve customer convenience, we renewed the "ARCS App" in November 2021 and opened the "ARCS Online Shop" in October 2021, be useful by customers to order in-store and specialty products online, with delivery services expand many areas.
Additionally, we have established "Contributing to affluent lifestyles of customers," "Coexistence with local communities," “Keep the Environment in order," and "Promoting Diversity and Inclusion" as our materiality on sustainability efforts. We are committed together to advancing sustainability initiatives to achieve a more sustainable local society and the growth of our group, with all members of the group working together.
The ARCS Group's annual policy is "This is a time of value transformation. Challenge to the inflation, Creating a happy life by transition to the
new pricing order " We will continue to conduct our business activities, fulfilling our responsibility towards the environment and local communities, in our pursuit of contributing to the enriched lives of our customers.

ARCS Group Philosophy

ARCS Group becomes a lifeline for each community.
We contribute to affluent lifestyles by providing valuable merchandise and services at low prices.

As a basic approach to clarify in which areas we should do our social mission, the ARCS Group philosophy, which is shared by all group companies, is "contribute to affluent lifestyles by providing valuable merchandise and services at low prices as keep a lifeline for each community". The term "lifeline" usually refers to the social network systems (electricity, gas, water, etc.) to maintain social lives, of life, the food supply is also play an important roll for sustaining life.

Group Management Policy

ARCS group is an aggregation of various companies. We share the same fundamental philosophy, and each group company also has its own bases. Therefore , it is essential to have a basic philosophy in order to conduct unified actions and activities as one group, and we have established the management policy as below.

1.Customer-first policy
2.Yatsugatake Mountain Range Management
3.Sound management and steady growth
4.Pursuit of low price and low cost
5.Disclosure and compliance

Group Code of Conduct／Arcs Way

In order to embody the Group Philosophy and the Group Management Policy, we have established the Arcs Way, a set of action guidelines. We believe that the group philosophy can be put into practice by each employee acting on the remise of the code of conduct.

Group Code of Conduct／Arcs Way
We are,

1. Think and act for our customers.
We always think the benefit of our customers and act to their satisfaction.

2. Do the right thing rather than profit
We will always comply with laws, regulations, and social norms, and conduct with the highest ethical standards.

3. Contribute to safe, secure, and comfortable living
We will always contribute to the community by providing safe and secure goods and services.

4. Respect with each other with integrity.
We will always thank our shareholders, suppliers, employees and families with respect and integrity.

5. Think over and challenge by ourselves to realize our dreams
We will always strive to realize our dreams while thinking and acting for ourselves and feeling the joy of working.

Corporate Statement

Our corporate statement, “Bridge on the Rich Land for Your Life," expresses our fundamental concept of what we are. This is based on our thought to build dominant areas in each region and provide fresh, safe,and secure food products to customers, and play like a bridge over production areas and customers, as well as a bridge between local companies with the same aspirations as us as such, it will be a receptacle to compete with major retail companies.

Origin of the company name

"ARCS" comes from "arc". Each company draws a strong arc and creates a large circle (ARCS). It means "contributing to the local community". ARCS also consists the initials of Always, Rising, Community, a nd Service,Each letter has following meanings.

Always
We always prepare what you need at your fingertips.
The ARCS Group always wishes to be close partners to our customers.

Rising
We are working on various innovations to contribute to our customers’ more affluent lifestyles.
Your smiles bring us joy of work.

Community
Always we are committed to providing safe and secure merchandise and services for the local community.

Service
We strive to make decisions by doing the right thing rather than profit from the customer's point of view. Our employees continue to get customer service training.

Symbol

Abstract image of the sun and shining stars. The group symbol of the ARCS is, Expresses the connection between the Group and our customers, Symbolizes our challenge toward the future. Symbol colors are,●RED＝Sun＝Life ●YELLOW＝Star＝Happiness