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Since its establishment in November 2002, the Arcs Group, under the management policy of "Yatsugatake Range Management," has been developing regionally-focused stores in Hokkaido, the Tohoku region, and northern Kanto as a distribution group centered on local food supermarkets. As of the end of May 2024, we operate 375 stores through 10 food supermarket companies and one peripheral business company.
The business environment surrounding our company, despite increasing geopolitical risks, is gradually recovering due to factors such as the easing of the semiconductor supply system, the recovery of inbound demand, and increased capital investment associated with strong corporate performance. However, there is also ongoing pressure on personal consumption due to continued price increases, leading to an uncertain outlook.
In the food supermarket industry, inter-company competition across various industries and business formats has accelerated, and the management environment has remained challenging due to rising electricity rates, construction material costs, and labor costs.
In this context, we have set the following as our 2024 New Year's policy: "Competition is the food for growth; enhance the power of cooperation to provide good products at reasonable prices, and fulfill our mission." The competitive environment across various industries and business formats will become increasingly intense, but the Arcs Group will continue to grow by constantly striving from all perspectives for the benefit of our customers. By further deepening various collaborations, it is our mission as food supermarkets to provide valuable products and services at reasonable prices. We will fulfill our mission as essential workers in the supermarket industry and strive to ensure the living foundation of all our stakeholders.
ARCS Group becomes a lifeline for each community.
We contribute to affluent lifestyles by providing valuable merchandise and services at low prices.
As a basic approach to clarify in which areas we should do our social mission, the ARCS Group philosophy, which is shared by all group companies, is "contribute to affluent lifestyles by providing valuable merchandise and services at low prices as keep a lifeline for each community". The term "lifeline" usually refers to the social network systems (electricity, gas, water, etc.) to maintain social lives, of life, the food supply is also play an important roll for sustaining life.
ARCS group is an aggregation of various companies. We share the same fundamental philosophy, and each group company also has its own bases. Therefore , it is essential to have a basic philosophy in order to conduct unified actions and activities as one group, and we have established the management policy as below.
1.Customer-first policy
2.Yatsugatake Mountain Range Management
3.Sound management and steady growth
4.Pursuit of low price and low cost
5.Disclosure and compliance
In order to embody the Group Philosophy and the Group Management Policy, we have established the Arcs Way, a set of action guidelines. We believe that the group philosophy can be put into practice by each employee acting on the remise of the code of conduct.
Group Code of Conduct/Arcs Way
We are,
1. Think and act for our customers.
We always think the benefit of our customers and act to their satisfaction.
2. Do the right thing rather than profit
We will always comply with laws, regulations, and social norms, and conduct with the highest ethical standards.
3. Contribute to safe, secure, and comfortable living
We will always contribute to the community by providing safe and secure goods and services.
4. Respect with each other with integrity.
We will always thank our shareholders, suppliers, employees and families with respect and integrity.
5. Think over and challenge by ourselves to realize our dreams
We will always strive to realize our dreams while thinking and acting for ourselves and feeling the joy of working.
Our corporate statement, “Bridge on the Rich Land for Your Life," expresses our fundamental concept of what we are. This is based on our thought to build dominant areas in each region and provide fresh, safe,and secure food products to customers, and play like a bridge over production areas and customers, as well as a bridge between local companies with the same aspirations as us as such, it will be a receptacle to compete with major retail companies.
"ARCS" comes from "arc". Each company draws a strong arc and creates a large circle (ARCS). It means "contributing to the local community". ARCS also consists the initials of Always, Rising, Community, a nd Service,Each letter has following meanings.
Always
We always prepare what you need at your fingertips.
The ARCS Group always wishes to be close partners to our customers.
Rising
We are working on various innovations to contribute to our customers’ more affluent lifestyles.
Your smiles bring us joy of work.
Community
Always we are committed to providing safe and secure merchandise and services for the local community.
Service
We strive to make decisions by doing the right thing rather than profit from the customer's point of view. Our employees continue to get customer service training.
Abstract image of the sun and shining stars. The group symbol of the ARCS is, Expresses the connection between the Group and our customers, Symbolizes our challenge toward the future. Symbol colors are,●RED=Sun=Life ●YELLOW=Star=Happiness